CRM is a tool that allows you to provide a better customer experience. It brings all information to one place, making it easier for you to personalise your messaging and offerings. In addition, CRM ...

No matter how hard you work, you can't succeed in the small-business world if you don't put your customers first. But making the most of customer relationships isn't easy. Keeping your clientele ...

Let’s discuss a couple of the heavyweight C words in the IT Sector: cloud and customer relationship management (CRM). Well they have both certainly provoked a lot of press coverage and airtime; both ...

Although the best CRM software will enhance your day-to-day processes through features like lead generation, contact management, business intelligence, and more, these solutions can also serve in the ...

Under the deal, Saleslogix’ CRM will become Infor CRM, which the company says will establish Infor’s position as a leader in the cloud-based CRM market, as well as adding strong sales and service ...

The latest version of Microsoft's Dynamics CRM software is available to cloud customers now. On-premises users will have to wait until next month. With the new release, the company has Salesforce.com ...

As governments and enterprises adopt AI, cloud CRM and cybersecurity, remember that technology is no stronger than the trust it earns. The true digital infrastructure in the age of digital governance ...