Part of the problem is the assumption that knowing what good communication looks like is the same as doing it. It’s not. We might recognize poor communication in others, like an unclear email, a ...

Communication is either effective or ineffective (not “good” or “bad”), and there should be alignment between what was said, what was heard and what was meant. Use the “Platinum Rule” (treat others ...

When it comes to communication, most people focus on talking more. However, effective communication also means active listening-- it is about giving someone your full attention, avoiding interruptions ...