Reverse logistics is the process of moving goods from their typical final destination (the consumer) back upstream in the supply chain for various purposes such as returns, repairs, recycling, or ...

Logistics professionals navigating their path forward face challenging market conditions, an evolving regulatory environment, a rapidly changing technology landscape, and an increasingly competitive ...

Reverse logistics is the name given to the “process of moving goods from their typical final destination for the purpose of capturing value, or proper disposal. Re-manufacturing and refurbishing ...

Schaumburg, IL—More than 75% of all returned products are not defective, according to Gailen Vick, founder/president of the Reverse Logistics Association. Instead, the primary cause of returns is ...

Sylvia Ng is CEO of ReturnBear, a platform for e-commerce reverse logistics, making returns better for brands, customers and the planet. As soon as fall hits, I’m already thinking about the holidays.

The unpredictable swings of the current economy are adding to what is an unquestionably tumultuous moment for retail. The industry facies uncertainty around what cargo will move in and out of the U.S.

Delivering on service excellence requires more than service software. At IFS, we understand that service delivery goes well beyond the mere act of an on-site visit. To manage, track, and optimize the ...

Online retail sales are here to stay. In the U.S. alone, sales will surpass $1 trillion this year and are expected to reach $1.6 trillion by 2027, according to a new Forrester report. But along with ...

Logistics company UPS noted in its earnings call last week that its returns business has grown 25% since 2020. It also announced that it’s acquiring the software and reverse logistics company Happy ...

What happens after a customer returns an item? The reverse logistics process starts. Reverse logistics is a type of supply chain management that moves goods from customers back to sellers or ...

Our annual gathering of freight transportation industry analysts reveals that the cycle of rate and capacity fluctuations continue their age-old volatility, but in a more muted fashion. Here’s a look ...