Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. Integrating a business’s telephone system with the call agent ...

People are upset (or scared or confused or ambivalent) about the revelation that the National Security Agency is collecting information from Verizon concerning telephone calls made on its network.

The Internet is being used the world over to make phone calls, bringing down costs to a fraction of that of an STD or ISD call. Both individuals and corporates stand to gain. Why, then, is India a ...