Do you need to communicate complex information? From government to health care to law, demand is growing for plain language specialists in a variety of work settings. In our online certificate program ...

Legal language has an unfortunate reputation for many reasons. Since legal style clings to archaic words, structures and non-standard grammar and punctuation, it remains out of step with modern ...

Introduction -- Chapter 1: A brief history of the (American) English language -- Chapter 2: How to write in plain English -- Chapter 3: Identify and write to the 'right' audience -- Chapter 4: Keep it ...

Toronto City Council recently hired a consultant to teach its bureaucrats to write more simply. Canadian judges have been given a manual on how to address juries in everyday terms. And a new U.S. law ...

What is the great hidden cost of doing business and carrying on the government? Poor communication. And the numbers are staggering. Anyone who needs proof can find it in the just-published second ...

This week federal agencies are supposed to update Congress on progress made in implementing the Plain Writing Act, passed in 2010, which mandates that government documents be written in clear, plain ...

Ensuring communications sent to state and local government agency clients are clear and understandable is crucial to ensure that individuals and families receive the services they need. Social ...