Zendesk Inc. is rolling out a set of new features designed to make contact center teams more productive. The enhancements debuted today at the company’s AI Summit event. They will be available in ...

株式会社Zendesk（本社：東京都中央区、社長：冨永 健、以下「Zendesk」）は、本日、AI時代に向けた世界トップクラスの次世代型サービスソリューションを発表しました。企業に寄せられる問い合わせ件数は、今後数年で5倍に増加すると予測されています。

AI を活用したサポートサービスのリーディングカンパニー、株式会社Zendesk （ゼンデスク、本社：東京都中央区、代表執行役社長：森 太郎、以下「Zendesk」）は、本日、日本市場向けにZendesk Contact Center（ゼンデスク コンタクトセンター）の一般提供の開始を ...

San Francisco, Aug 27 (IANS) Leading SaaS (software-as-a-service) company Zendesk has acquired Cleverly.ai, a Portugal-based AI automation platform, for an undisclosed sum. Cleverly provides ...

Zendesk Sell differentiates itself with a user-friendly, mobile-first design; easy onboarding experience; an integrated platform; and attractively priced product bundles "Zendesk Sell is tailored to ...

Technology integration. HyperArc's GenAI-powered platform to be integrated for improved insights. Customer impact. Zendesk customers to gain faster, deeper analytics and automation capabilities.

Zendesk has been trying to transform customer service since it launched in 2007, so it shouldn’t come as a surprise that the company sees the industry being altered in a big way by the rise of ...

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PORTLAND, Ore.--(BUSINESS WIRE)--Act-On Software, the leading growth marketing automation platform, today announced a new, native CRM integration that will provide Zendesk Sell users with access to ...

""Our goal is to help teams respond faster and manage support operations with less friction,” said Abhinav Girdhar, CEO of Appy Pie.“With these new Helpdesk Automation Templates for Zendesk and ...

シャノンは2018年3月13日、クラウド型カスタマーサービスソフトウェアを提供するZendeskとパートナー契約を締結したと発表した。Zendeskが提供する製品の販売と導入支援分野で協業する他、自社のマーケティングオートメーション（MA）ツール「SHANON MARKETING ...