User expectations: Platform norms have evolved. On YouTube, viewers are accustomed to videos in the ~5–15 minute range for tutorials, vlogs, and reviews. Much shorter, and they may assume the content ...

The legal, musical, and social demise of Youtube year-end megamixes can be read as an obituary for a lost monoculture.

Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

Tradwife content on social media is more popular than ever, selling an ideal of femininity rooted in nostalgia. But behind ...