During a heated debate at a Public Service Commission hearing Wednesday morning Gas and Electric Co.’s (BGE) representatives ...

Twilio Programmable Voice enables Genspark's AI agent to place real-time calls on behalf of users worldwide, automating real-world tasks, including customer service inquiries, across 40+ countries ...

BGE has reduced wait times from an average of 150 minutes to 32 minutes and increased staffing from 184 to 209, with additional staff expected by the end of March. The PSC's Consumer Affairs Division ...

A leading automotive company in Pretoria is seeking a motivated Call Centre Agent (AD 37) to join their administrative team.

TORONTO - Air Canada and the union representing its customer service agents, who work at airports and call centres, have ...

The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes nine of the ...

During the COVID-19 pandemic, Assemblymember Rick Chavez Zbur was helping his mom get medication, but what he thought would ...

Share Repurchases -- $5.2 million invested to repurchase 179,000 shares, with $23.1 million remaining under the expanded $85 ...

When Rod Peers retired in November, he was eager to start this new chapter in his life by purchasing a three-bedroom property ...

Spectrum, which is owned by Charter Communications, continues to rapidly lose an alarming number of internet customers, ...

SK Telecom said Sunday that CEO Jung Jai-hun visited regional headquarters nationwide over two days starting Thursday to ...