NPS isn’t going anywhere (we think). Here’s how to interpret it, strengthen it and fit it into a modern CX measurement strategy. In a world where every customer's opinion can be amplified through ...

David Kindness is a Certified Public Accountant (CPA) and an expert in the fields of financial accounting, corporate and individual tax planning and preparation, and investing and retirement planning.

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Vivek Yadav, an engineering manager from ...

* no score awarded for Sao Paulo GP Qualifying as Bortoleto did not take part after crashing in Sprint **no score awarded for Bahrain GP as Hulkenberg was disqualified Watch all 24 race weekends from ...

Formula 1's 2025 grid features eight new driver pairings and so the battles for supremacy at each team are set to prove particularly fascinating this year. Check back here after each race weekend in ...

When scores of private aircraft make their way to Southern Nevada airports this week for the Formula One Las Vegas Grand Prix their owners will be paying more than they did last year thanks to a rate ...

Alabama schools as a whole -- and the five largest districts in the Tennessee Valley -- saw improvement over the past year in scores issued as part of a federal assessment of classroom quality.

Komets forward James Stefan scored the game-winning goal in the team’s 4-3 shootout win over the Florida Everblades in front of 7,378 fans at Hertz Arena in Estero, Florida. After both sides failed to ...

DETROIT — Cade Cunningham scored 46 points on a whopping 45 shots, Daniss Jenkins made the tying 3-pointer to force overtime and the Detroit Pistons rallied to beat the Washington Wizards 137-135 on ...

Aston Martin's Lance Stroll has hit back at criticism from Alpine Formula One driver Franco Colapinto by suggesting the young Argentine focus on scoring his first point of the season. Colapinto, 22, ...

Jordan Eberle scored a pair of goals and Vince Dunn recorded three points as the Seattle Kraken defeated the Winnipeg Jets 5-3. SEATTLE — Jordan Eberle broke a tie at 7:21 of the third period and ...