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  1. 3. What Is the Initial DUA Eligibility Process? - Mass Legal Services

    DUA has the responsibility for collecting the wage reports that the state requires employers to file (for UI, taxation, and other purposes). G.L. c. 151A, § 14P, inserted by St. 2009, c. 4, § 78. DUA regulations at …

  2. 6. What Does a Claimant Need to Do to Keep Getting UI Benefits or to ...

    A sample work-search log is also provided in A Guide to Benefits and Employment Services for Claimants (p.35), which DUA sends to claimants when they initially file for UI. DUA requires claimants …

  3. UI Part VI -- Appeals Process - Mass Legal Services

    UI Part VI -- Appeals Process Unemployment appeals follow a two‑tiered administrative process within DUA: the first tier is the Hearings Department; the second is the Board of Review. From there, the right …

  4. 1. How Does a Worker Apply for Benefits and What Are the Problems …

    DUA policy is that Career Center staff will respond positively to all requests by claimants for assistance and help them navigate the UI Online system, including providing a tutorial on how to file a claim …

  5. 48. For How Long Can a Claimant Receive Unemployment Benefits?

    During a period when DUA is paying federal extended benefits, if the regular UI payment period is reduced from 30 times the weekly benefit amount, it is reduced to 26 times the weekly benefit amount.

  6. Sources of Law Governing the UI Program | Mass Legal Services

    Chapter 151A of the General Laws of the Commonwealth is the primary source of law governing the UI program. The relevant Massachusetts law is found at: G.L. c. 151A, especially §§ 1 (definitions), 24, …

  7. 67. What is Pandemic Unemployment Assistance (PUA)?

    Pandemic Unemployment Assistance was among the most significant expansions to traditional UI eligibility made in response to COVID-19. For the first time, PUA extended UI benefits to millions of …

  8. What UI Taxes Do Employers Pay? - Mass Legal Services

    DUA levies a tax on the first $15,000 of employee wages of every employer covered under the Unemployment Insurance Law, G.L. c. 151A, § 14 (a). The tax rate is based in part on the employer’s …

  9. Approved Training Courses for UI Claimants (Section 30/TOP)

    25 Aib 2017 · List of DUA's approved courses for UI claimants receiving training through Section 30 (TOP) program can be found here or by clicking the "go to website" button below.

  10. 2. What Information Does DUA Require? | Mass Legal Services

    If the employer questions the claimant's eligibility for UI benefits, a DUA claims adjudicator conducts an investigation. The DUA will require the claimant and the employer to complete initial questionnaires …