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Managing an Online Sales Counselor (OSC) can be a challenging task, especially if you’re trying to manage a team! Sales leaders often face the pressure of ensuring that their OSCs deliver …

Actionable strategies for homebuilders ready to try something different, and actually get results. If last year felt like shouting into the void, you're not alone. Across the board, we saw builders …

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Feb 15, 2022 · When I started as an OSC (Online Sales Concierge) a little over a year ago, I expected that I would impact people’s lives by helping them find their dream home. What I …

When builders think about showcasing their craftsmanship, the first thing that usually comes to mind is the brick-and-mortar model home. This physical space is where potential buyers can …

As New Home Builders, the ability to effectively capture and manage "walk-in" leads is paramount to driving growth and understanding where we are in the market. As a sales leader or real …

From working with homebuilders across the country, I’ve found that branding usually isn’t top of mind when the sales pipeline feels tight. Most builders are focused on traffic, inventory, interest …

In the world of home building, having a strong online presence is key, and that’s where the Online Sales Concierge (OSC) comes into play. They’re the digital front-runners, guiding your online …