The following list outlines error codes and potential causes associated with Windows camera. Click on the error code to view the detailed troubleshooting steps to resolve.

Resolving this issue can often be as straightforward as updating the camera driver. The Windows Camera troubleshooter in the Get Help app is another useful tool.

In Windows 11, the Camera settings in the Settings app helps manage the cameras connected to a Windows device. Select one of the following topics to see more:

Try these solutions to fix any issues you might be having with the built-in camera (s) on your Surface. For example, it may be missing drivers or require a restart.

If your camera contains a microphone, you might also need to give your apps permission to use your camera. If so, select Start > Settings > Privacy & security > Camera and make sure Camera …

If you are having trouble with the camera in Microsoft Teams, we have some suggestions to help you get back on track. Solutions include: closing camera-related apps, updating device drivers, …

Restart the Windows device by right-clicking on the Start menu and then selecting Shut down or sign out > Restart. After the Windows device restarts, Windows attempts to reinstall the driver …

Learn how to troubleshoot Windows Hello sign in issues, error messages, or facial recognition.

If you're having trouble signing in to your Surface with Facial recognition (Windows Hello) or Fingerprint recognition (Windows Hello), here are some things to check before you start the …

To enable the camera for all desktop apps, make sure Allow desktop apps to access your camera is switched On. Desktop apps are usually apps that weren't installed through the Microsoft Store.