Learn how to fix problems signing into your Microsoft account. Resolve password verification, locked account, and other Microsoft account login issues.

Learn how to get Microsoft account help, troubleshoot sign in issues, keep your account secure, and manage your Microsoft account dashboard.

Get help for the account you use with Microsoft. Find how to set up Microsoft account, protect it, and use it to manage your services and subscriptions.

How to sign in to a Microsoft account Microsoft accounts are for personal use, and for accessing services like Outlook.com, Xbox or Skype. Microsoft work and school accounts are for …

More help I can't sign in to my Microsoft account MICROSOFT SUPPORT I can't sign in to my Microsoft account If you can't sign into your Microsoft account, most issues can be identified …

For other help with your Microsoft account and subscriptions, visit Account & Billing Help. To get help and troubleshoot other Microsoft products and services, enter your problem here.

Mar 10, 2025 · One thing that needs to be explained is that I, as the forum agent, do not have the authority to help you verify the payment or account directly, so as not to expose your private …

1 day ago · Emergency Access: To prevent future lockouts, consider setting up an emergency access account (break-glass account) in Microsoft Entra, which can help you regain access if …

20 hours ago · Check for Account Recovery Options: If you are still unable to sign in, consider using the account recovery options provided by Microsoft. This can sometimes help in …

12 hours ago · The issue often happens when the Microsoft account sign in does not finish during setup, and I recommend checking your internet connection on the setup screen, then signing in …

Mar 31, 2023 · I've been locked out of my account for the past 30 days and need help getting back into my account.

Why is my Microsoft account temporarily suspended? Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement. Here are some common …

Once entered, sign in and sign out functions should work as expected. This occurs when using Internet Explorer and Microsoft Edge due to additional security implementations for trusted …

Learn how to reset or change your Microsoft account password. Get help with a forgotten Microsoft account password.

Jul 3, 2025 · I was logged out of my account in the Authenticator app for no reason. Being logged in means I get to click a 2-digit code that pops in the app. So I tried signing in using my email, …

A Microsoft account recovery code is a 25-digit code used to help you regain access to your account if you forget your password or if your account is compromised.

If you can't sign in with a correct password If your username or password have stopped working, you may need recover your account: Select Recover your account below and type in the email …

For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Important: …

Nov 21, 2025 · I tried 3 days & failed to use excel after I got new desktop , bought MSFT office home. The system keep ask sign in on each step even sign outlook account, and excel. When I …

4 hours ago · Account Recovery: Since you mentioned using Microsoft account recovery, ensure that you provide as much information as possible about your account, including any previous …

Nov 25, 2025 · HELP. A hacker got into my hotmail account, changed my password to lock me out and then used his own personal e-mail as well as my phone number that he stole through a …

Nov 11, 2024 · You can also contact online support for help, click on this page Contact - Microsoft Support Please follow the steps below to contact the Microsoft Online Support: 1. Enter “ …

13 hours ago · Hello Microsoft Support, I am trying to regain access to my old Microsoft account with the username Timi120 and the email ******@gmail.com. Unfortunately, I am unable to …

Learn how to recover a hacked or compromised account, what to do next, and how to prevent your account from being compromised in the future.

Signing in with a passkey What are passkeys? Passkeys are a replacement for your password. With passkeys, you can sign into your Microsoft personal account or your work/school account …

Jul 20, 2025 · I have a Microsoft account that I can’t sign into. My daughter gave me a computer and I signed in with my credentials that I remember and now I can’t get into the computer …

Nov 25, 2025 · I use Outlook ,on my new Samsung Galaxy A36 phone,and I get a message to sign into Microsoft every time I turn on my phone. I subscribe to Office 365 and I never had to deal …

2 days ago · Sometimes, personal and work accounts can look similar, so double-check that you are signing in with the right account. Sign Out and Back In: Try signing out of PowerPoint and …

Dec 14, 2024 · I reinstalled my authenticator app and now I am unable to sign into my microsoft account. Whenever I try to sign in it tries to use use authenticator, which isn't working. When I …

Training: Sign in to office.com with your Microsoft personal, work, or school account. Watch this video to learn how.

Enter your email address and password. This might be your personal Microsoft account, or the username and password you use with your work or school account. The name of the account …

Nov 24, 2025 · I have a work Microsoft account (through my company) and a personal Microsoft365 account that I purchased. Typically, I only use my personal PC for personal …

Nov 25, 2025 · I am the sole user and administrator of a Microsoft Business account. When I replaced my old phone with a new one, the Authenticator App stopped working. Now, I can't add …

Why is my Microsoft account temporarily suspended? Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement. Here are some common …

If you were eligible for a refund, you can check the status of your refund on your Microsoft account Order history page. Open Order history Find the product. It will include the refund …