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Hanken School of Economics is to launch its first MOOC (Massive Open Online Course) later this month as the ‘Principles of Service Management’ goes live on online social learning platform, FutureLearn! The course, which is led by internationally renowned pioneer in service marketing, Professor Christian Grönroos, will start on 22 October 2018. Press release: https://www.hanken.fi/en/news/hanken-launches-first-online-course The course: https://www.futurelearn.com/courses/principles-of-service-man
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