Including results for call center soft skills training.
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7 Tips for Effective Communication | Online Call Center Agent Soft Skills Part 1
5:32
7 Tips for Effective Communication | Online Call Center Agent Soft Skills P…
108.3K viewsJul 8, 2020
YouTubeBenchmarkPortal
8 Steps to Improving Active Listening | Online Call Center Agent Soft Skills Part 5
5:49
8 Steps to Improving Active Listening | Online Call Center Agent Soft Skills P…
168K viewsOct 8, 2020
YouTubeBenchmarkPortal
Handling Angry Callers | Online Call Center Agent Soft Skills Part 3
5:42
Handling Angry Callers | Online Call Center Agent Soft Skills Part 3
86.2K viewsAug 26, 2020
YouTubeBenchmarkPortal
7 Step Call Flow Strategy for Contact Centers
7:53
7 Step Call Flow Strategy for Contact Centers
6.5K viewsJun 7, 2024
YouTubeMyra Golden
5 Tips for Expressing Empathy Over the Phone | Online Call Center Agent Soft Skills Part 2
4:27
5 Tips for Expressing Empathy Over the Phone | Online Call Center Agent …
165.5K viewsJul 21, 2020
YouTubeBenchmarkPortal
10 Tips to Succeed | Online Call Center Agent Training Soft Skills Part 31
6:14
10 Tips to Succeed | Online Call Center Agent Training Soft Skills Part 31
32.5K viewsNov 14, 2023
YouTubeBenchmarkPortal
10 Tips for New Customer Service Agents | Online Call Center Agent Soft Skills Part 17
4:14
10 Tips for New Customer Service Agents | Online Call Center Agent Sof…
318.4K viewsSep 14, 2021
YouTubeBenchmarkPortal
5:30
Tone of Voice | Online Call Center Agent Soft Skills Part 4
117.5K viewsSep 24, 2020
YouTubeBenchmarkPortal
4:59
How To Make Callers Feel Important | Online Call Center Agent Soft Skills P…
58.7K viewsAug 6, 2021
YouTubeBenchmarkPortal
4:37
Why Customer Service Agents are Heroes | Online Call Center Agent Sof…
84.1K viewsSep 30, 2021
YouTubeBenchmarkPortal
5:38
Reflective Listening | Online Call Center Soft Skills Part 35
13.7K viewsOct 4, 2024
YouTubeBenchmarkPortal
5:21
Effective Questioning | Online Call Center Agent Soft Skills Part 6
32.2K viewsNov 4, 2020
YouTubeBenchmarkPortal
5:44
How to Survive and Thrive in a Contact Center | Online Call Center Agent Sof…
66.2K viewsAug 4, 2022
YouTubeBenchmarkPortal
5:23
Handling Healthcare Calls | Online Call Center Soft Skills Part 40
294 views2 months ago
YouTubeBenchmarkPortal
5:44
How to Handle Abusive Callers | Online Call Center Soft Skills Part 39
2 months ago
YouTubeBenchmarkPortal
4:41
How To Use The Right Tone of Voice | Online Call Center Agent Soft Skills P…
79.2K viewsFeb 17, 2022
YouTubeBenchmarkPortal
27:04
How to Coach the 5 Most Underutilized Soft Skills
3.7K viewsFeb 12, 2023
YouTubeMyra Golden
5:35
How to Avoid Jargon On Calls | Online Call Center Soft Skills Part 38
1.2K views6 months ago
YouTubeBenchmarkPortal
5:34
How To Say No The Right Way | Online Call Center Agent Soft Skills Part 8
63.7K viewsDec 30, 2020
YouTubeBenchmarkPortal
6:17
CALL CENTER TRAINING: PROPER USE OF TONE OF VOICE & VOLUME
123.5K viewsJul 23, 2020
YouTubeIn Session w/ BT: Conversations Beyond the Court
5:06
Controlling Difficult Customers: Mastering Call Center Role Play Cust…
9.4K viewsOct 5, 2024
YouTubeSingle Step English
8:07
Improving Customer Service Skills: Call Center Training Mock Call for a L…
18.2K viewsMar 2, 2023
YouTubeSingle Step English
18:09
Customer Service Skills - Video Training Course | John Academy
216.7K viewsMar 1, 2018
YouTubeJohn Academy
16:20
Customer Handling - CRM | Soft Skills | Skills Training | TutorialsPoint
119.7K viewsFeb 8, 2017
YouTubeTutorialsPoint
10:48
English for Call Centers 🙋🏻‍♀️ | Role Play Practice | Phone Company
345.5K viewsOct 31, 2022
YouTubeSingle Step English
12:35
What Are Soft Skills? Top 8
547.7K viewsApr 22, 2021
YouTubeCommunication Coach Alexander Lyon
6:24
Call Center English Conversation: Mock Call đź“ž for Health Insurance
59.9K viewsFeb 14, 2024
YouTubeSingle Step English
5:59
How to Deal with Conflict | Online Call Center Soft Skills Part 32
47.2K viewsDec 4, 2023
YouTubeBenchmarkPortal
1:55
6 Essential Skills for Customer Service
69.5K viewsAug 23, 2021
YouTubeSkills World
5:28
How to Handle Compassion Fatigue | Online Call Center Soft Skills Part 41
4 views1 month ago
YouTubeBenchmarkPortal
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